Getting paid and keeping customers happy

Very often there is a conflict between the need to recover money and the need to maintain a good relationship with a customer. We regularly see businesses being too tardy with their collection processes.

A civil approach to dispute resolution

The proposed Victorian Civil Procedure Bill will strongly encourage disputing parties to resolves their differences through pre-litigation negotiation and/or alternate means of dispute resolution.

Amendments to the Bankruptcy Act

On 24 June 2010, the Federal Parliament passed the Bankruptcy Legislation Amendment Act 2010. The changes arose from the Government’s concern over the growing number of consumers who are turning to bankruptcy and unable to pay their debts as and when they fall due.

Does “Without Prejudice” protect you in court?

It is a common misconception that using the words “without prejudice” will mean that communications made can not be used against you later in Court. That is not necessarily the case.